Terms of Service

1. Agreement to Terms

By accessing or using the Spitze Parts website and services, you agree to be bound by these Terms of Service. If you do not agree to these terms, please do not use our services.

2. Use of Services

2.1 Eligibility

Our services are intended for business-to-business (B2B) transactions. You must be at least 18 years old and have the authority to enter into contracts on behalf of your business.

2.2 Account Responsibilities

If you create an account, you are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3. Products and Services

3.1 Product Information

We strive to provide accurate product descriptions and specifications. However:

• Product images are for illustration purposes and may differ from actual products
• Specifications are subject to change without notice
• Availability and pricing are subject to confirmation

3.2 Pricing

All prices are quoted in the applicable currency and are subject to change. Prices do not include shipping, taxes, or customs duties unless explicitly stated.

3.3 Orders and Quotes

Quote requests submitted through our website are not binding offers. We reserve the right to accept or decline any order at our discretion.

4. Intellectual Property

All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Spitze Parts or its licensors and is protected by copyright and trademark laws.

You may not reproduce, distribute, modify, or create derivative works without our express written permission.

5. Warranty and Liability

5.1 Product Warranty

Our products are covered by our standard warranty terms, which will be provided with your order. Warranty coverage varies by product type and is subject to proper installation and use.

5.2 Limitation of Liability

To the maximum extent permitted by law, Spitze Parts shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of our products or services.

6. Returns and Refunds

Returns and refunds are subject to our return policy:

• Products must be returned in original, unused condition
• Return authorization must be obtained prior to return
• Return shipping costs are the responsibility of the customer unless the product is defective
• Refunds will be processed within 14 business days of receiving the returned product

7. Shipping and Delivery

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs, shipping carriers, or other factors beyond our control.

8. Prohibited Uses

You agree not to use our website or services to:

• Violate any applicable laws or regulations
• Infringe on intellectual property rights
• Transmit harmful code or malware
• Engage in fraudulent activities
• Interfere with the proper functioning of the website

9. Governing Law

These Terms of Service are governed by the laws of Germany. Any disputes shall be resolved in the courts of Hagen, Germany.

10. Changes to Terms

We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of our services constitutes acceptance of the modified terms.

11. Contact Information

For questions about these Terms of Service, please contact us: