Warranty Information
We stand behind every part we sell with comprehensive warranty coverage and hassle-free claim processing.
Our Warranty Promise
12-Month Coverage
All Spitze Parts are covered by our comprehensive 12-month warranty from the date of purchase.
Quality Guarantee
We guarantee that all parts are free from defects in materials and workmanship under normal use.
Fast Processing
Warranty claims are processed within 5-7 business days of receiving the defective part.
Simple Claims
Easy claim process with minimal paperwork. Just email us with your proof of purchase.
Warranty Coverage by Product
All warranty periods begin from the date of purchase
| Product Category | Warranty Period |
|---|---|
| Braking Systems | 12 months / 50,000 km |
| Suspension Components | 12 months / 50,000 km |
| Engine Parts | 12 months / 40,000 km |
| Filtration Systems | 12 months / 30,000 km |
| Electrical Components | 12 months / unlimited km |
| Cooling Systems | 12 months / 50,000 km |
| Clutch Components | 12 months / 40,000 km |
| Steering Parts | 12 months / 50,000 km |
How to Submit a Warranty Claim
Email Your Claim
Send all claim details to [email protected]
Include:
- Proof of purchase (invoice/receipt)
- Part number and description
- Clear photos of the defect
- Description of the problem
- Vehicle make, model, and current mileage
Physical Inspection
The defective part must be physically inspected. You have two options:
Option A: Local Dealer
Submit the part to your nearest authorized Spitze dealer for inspection. They will verify and submit the inspection report to us.
Option B: Return to Us
Return the part directly to our inspection facility. We will provide return shipping instructions after claim approval.
Claim Resolution
Once inspection is complete (3-5 business days), approved claims receive immediate replacement part shipment or refund processing.
Frequently Asked Questions
Need Help with a Warranty Claim?
Our warranty team is here to help. Contact us for assistance with your claim.